Everything the college has to tell you, in one place
Consumer information
Refund terms, complaints, licensing, privacy and accessibility. Alberta requires most of this to be given to you before you enrol. We publish it openly instead of waiting to be asked.
Refund policy
Cooling-off period and the retention schedule after your program starts.
Licensing
Our licence under the Private Vocational Training Act and the 7 programs it covers.
Complaints & appeals
Who to talk to, how to appeal a grade, and how to escalate to the Government of Alberta.
Privacy
What we collect, who handles it for us, how long we keep it, and your rights.
Accessibility
Our commitment, the standard we build to, and how to ask for an alternate format.
Student policies
Attendance, grades, conduct, withdrawal, practicum, credentials and fees.